Welcome to Hatch. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. About Us
Hatch Designs
Unit 13, Combs Tannery
Stowmarket
IP14 2EN
Email: info@hatch-designs.co.uk
2. Orders
All orders are subject to acceptance and availability.
Once an order is placed, you will receive an email confirmation. This confirmation does not constitute acceptance of your order; a contract is formed when payment has been successfully processed and we dispatch your items.
We reserve the right to refuse or cancel any order at our discretion, including if products are unavailable or payment cannot be processed.
3. Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable.
Payment is taken at the point of purchase via our secure payment provider, Stripe.
We reserve the right to change prices at any time. However, the price you pay will always be the price displayed at checkout when your order is placed.
4. Delivery
We deliver across the United Kingdom only.
Delivery charges and timescales are shown at checkout.
We are not responsible for delays outside our control, including courier delays or unforeseen events.
5. Returns & Refunds
Our returns and refunds policy is set out separately here. Please review it before making a purchase.
6. Product Information
We make every effort to ensure product descriptions, images, and details are accurate.
Slight variations in colour, finish, or size may occur due to screen settings, manufacturing processes, or materials.
Availability may change without notice.
7. Liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any rights you have under consumer protection law.
To the fullest extent permitted by law, Hatch will not be liable for any indirect or consequential loss arising from your use of our website or purchase of products.
8. Intellectual Property
All content on this website, including images, logos, designs, and text, is the property of Hatch Designs or its licensors and may not be used without our written permission.
9. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be effective immediately upon posting on this page. Continued use of our website constitutes acceptance of the revised Terms.
Last updated: 5th September 2025
